This course is for practitioners working in mental health, alcohol and other drugs services. It is delivered in two parts via online classroom, followed by a two hour (approximate) online assessment. To support the training, there are recommended self-study options provided (details below).

Learners will receive training in all the essential knowledge and skills required to satisfactorily achieve competency in observing and documenting the mental state examination (MSE).

As a nationally accredited course, it is audited to ensure it meets current industry expectations and reflects the latest evidence-based practice methods and knowledge, as well as industry best practice standards.

Part one (4 hours) provides an introduction to MSE, general appearance and behaviour, speech, mood and affect, perception.

Part two (4 hours) continues on to cover thought content, thought form/flow, insight, judgement, cognition.

Delivery Mode	Duration	Hours of active learning	Cost
Online Classroom	2 four-hour sessions (total 7 hours course time). 7 hours additional activity after the workshops is also described (the course assessment estimated at 2-2.5 hours is included in the additional hours).	7-14 hours of active learning. (14 hours applies only when the statement of attainment is issued).	$250 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

More information about this course is available in the handout: 10881NAT Course in Observing and Documenting the Mental State Examination - Course handout

Unique Student Identifier (USI)
Provision of a USI is a Federal Government requirement since 1 January 2015, for all participants of accredited training within Australia. To obtain a USI register as a student via www.usi.gov.au

It is imperative you read the Pre-course information booklet as it contains course pre-readings (e.g. clinical terminology; quick reference guide). The booklet provides details about the course, scope of practice, rights, responsibilities and other expectations associated with undertaking this course.

“Supervision is a formal professional relationship between two or more people in designated roles, which facilitates reflective practice, explores ethical issues, and develops skills.” (Australian Clinical Supervision Association, 2015; cited in Supervision Guidelines for Mental Health Alcohol and Other Drugs Services 2023).

This two-day workshop will prepare you for your supervisor role. It is designed for staff from all disciplines including non-clinical areas such as the peer workforce. During this workshop you will explore ways to enhance your supervisor skills using a variety of strategies and tools. Several high-quality skills demonstration videos are shown that model the core elements of good supervision practice. As you deepen your understanding of these elements you will have opportunities to practise delivering supervision that is culturally sensitive.

To be able to progress and enrol in this training you must pass a pre-enrolment screen that requires you to:

• meet the minimum requirements to be a Supervisor as set out in the Supervision Guidelines for Mental Health Alcohol and Other Drug Services, 2023
• complete QC60 Introduction to Supervision eLearning

There are resources provided to help you answer the questions.

This screen ensures that everyone who attends our QC4 Supervisor training comes with a similar understanding of the key concepts, regardless of previous experience and/or training in supervision.

Delivery Mode	Duration	Hours of active learning	Cost
Face-to-face	2 full days	14:00	$500 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

Note: this course is a pre-requisite for those wishing to complete QC12 Supervising Supervisors.

More information about this course is available in the handout: QC4 Supervisor - Course handout

This one day workshop aims to promote evidence-based clinical risk assessment and management practices that improve consistency in the assessment and management of consumer risks. The workshop provides participants with skills to gather and identify risk factors relevant to an individual, and complete an analysis of risks weighed against mitigating factors. Designed for mental health practitioners of all levels of experience, professionals from other services may also find this workshop highly relevant when working with people experiencing mental health problems.

Delivery Mode	Duration	Hours of active learning	Cost
Face-to-face	1 full day	7:00	$250 per person Queensland Health/ Queensland Ambulance Service - Nil (internally funded)  Fee Schedule.pdf

More information about this course is available in the handout: QC9 Critical Components of Risk Assessment and Management- Course handout

Violence Risk Assessment and Management Framework - Induction Video

This video introduces and describes the Queensland Health Violence risk assessment and management framework – mental health services (the Framework). The video presents information about the three-tiered approach to violence risk assessment and response within the Framework, the purpose and principles of the Framework, how the Framework will be implemented, and clinical roles and responsibilities.

The video runs for approximately 20 minutes.

A transcript of the video can be downloaded here.

This one-day course aims to provide clinicians with the core knowledge and skills required to undertake a comprehensive assessment with a person accessing mental health and related specialised services. Utilising a case-based approach, the course steps participants through identifying and gathering relevant information for each component of the assessment. Based on their clinical assessment of the case study, participants will then be guided through the development and documentation of a clinical formulation and management plan. This course focusses on the foundations of comprehensive assessment, formulation and planning for mental health, alcohol and other drugs service clinicians and is most suitable for clinicians in the early years of clinical practice or those wishing to refresh their practice.

Note: the course includes a formal online assessment which is completed by the participants after attending the one day course. Participants have two weeks to complete the assessment.

It is highly recommended that participants also complete an optional, complimentary eLearning course QC55 which focusses on clinical formulation and planning.

Delivery Mode	Duration	Hours of active learning	Cost
Face-to-face	1 full day	7:00	$250 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

More information about this course is available in the handout: QC14 Fundamentals of Assessment, Formulation and Planning - Course handout

(Refresher for QC9 Critical Components of Risk Assessment and Management)

This 4-hour refresher course provides clinicians with an opportunity to update their risk assessment and management skills. It is an ideal opportunity to apply practical skills using a case scenario and is delivered via an online classroom using a Zoom meeting platform, making it accessible for people across Queensland. Learners will connect via a computer/laptop or other device to join the workshop – no travel necessary!

In addition to refreshing the thorough identification of risk factors, the course reinforces the importance of using informed professional judgement to develop risk summaries that effectively communicate the weighing up of identified risk and protective factors. The course uses comparative language and prevention-oriented approaches to formulation. There is a key emphasis on the development of treatment plans guided by the individual needs of the consumer, with a recovery-oriented approach.

Note: This course is not a substitute for attending the full day QC9 Critical Components of Risk Assessment and Management. Participants are expected to have previously completed the QC9 workshop, or QC54 Foundations of Risk Assessment and Management eLearning, additionally have applied clinical practice knowledge.

Delivery Mode	Duration	Hours of active learning	Cost
Online Classroom	Half day training	4:00	$125 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

More information about this course is available in the handout: QC19 Risk Refresher - Course handout

This one-day workshop focuses on the knowledge and skills required to deliver safe group-based therapeutic interventions. The course explores the following key issues around group facilitation in therapeutic contexts: safe group facilitation principles, structure of group sessions, management of group dynamics and process issues, and the role of the facilitator. During the workshop learners will focus on consolidating theory provided via the pre-requisite eLearning, and reinforce process through activities and experiential exploration, with a particular focus on the management of group dynamics and facilitation challenges.

Note: Completion of QC44 An Introduction to Group Facilitation (eLearning) is a pre-requisite before enrolment in this workshop is accessible.

Delivery Mode	Duration	Hours of active learning	Cost
Face-to-face	1 full day	7:00	$250 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

More information about this course is available in the handout: QC27 Group Facilitation in Therapeutic Contexts - Course handout

QC30 Violence Risk Assessment and Management is a blended training product. QC30 focuses on supporting clinicians’ working knowledge and application of the Tier 2 component of the Assessing and Responding to Violence (ARV) Framework (the Framework). The three-tiered approach to violence risk assessment and management within the Framework is based on a formalised governance structure which supports clinician assessment and management of violence risk with their consumers.

QC30 has been designed to provide learners with the content and process knowledge they will need to complete Tier 2 violence risk assessment and management planning within the  Assessing and Responding to Violence (ARV) Framework.

Clinicians who have been identified as senior clinicians (with respect to violence risk) by their service should attend this training. Typically, senior clinicians have several years’ experience working in mental health, and have a good understanding of local policy and services.

 Update 14 June 2024

Notification was provided by the Chief Psychiatrist in April 2024 that the name of the Framework has changed from the Violence Risk Assessment and Management (VRAM) Framework to the Assessing and Responding to Violence (ARV) Framework. Training materials and documents will continue to refer to the Framework as previously until course materials are reviewed and updated. The name of the tool used at Tier 2 level continues to be called the Violence Risk Assessment and Management (VRAM) tool.

Delivery Mode	Duration	Hours of active learning	Cost
Blended	5.5 hours workshop and 4 hours eLearning	9:30	$250 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

More information about this course is available in the handout: QC30 Violence Risk Assessment and Management - Course handout

Violence Risk Assessment and Management Framework - Induction Video

This video introduces and describes the Queensland Health  (formerly called the Violence Risk Assessment and Management Framework) The video presents information about the three-tiered approach to violence risk assessment and response within the Framework, the purpose and principles of the Framework, how the Framework will be implemented, and clinical roles and responsibilities.

The video runs for approximately 20 minutes.

A transcript of the video can be downloaded here.

(Adapted from QC9 Critical Components of Risk Assessment and Management)

Delivered via online classroom, this two-session course aims to promote evidence-based clinical risk assessment and management practices that improve consistency in the assessment and management of risks in mental health.

Session One (4 hours) provides participants with skills to gather and identify risk factors relevant to an individual, by working through a case example.

Session Two (4 hours) will develop skills in weighing up risk factors, documenting these clearly in a risk summary, and developing individualised plans and interventions to address the risks.

Designed for mental health practitioners of all levels of experience, professionals from other services may also find this workshop highly relevant when working with people experiencing mental health problems.

Delivery Mode	Duration	Hours of active learning	Cost
Online Classroom	2 four-hour sessions	7:30	$250 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

More information about the course content including anticipated learning outcomes, can be found in the QC9 course handout: QC9 Critical Components of Risk Assessment and Management- Course handout

This 3 hour course draws together elements from the former QC13 Capacity Assessment face-to-face workshop and QC40 Capacity Assessment Training and Advance Health Directives.

As well as incorporating recent updates, this course has been developed to provide a short and interactive skills workshop for assessing capacity in adults in mental health. The course will help you to understand:

• capacity and consent, and the factors that impact on this;
• how to document capacity; the ‘less restrictive way’ for providing consent to treatment (including use of Advance Health Directives);
• and legislative frameworks to support capacity decisions and upholding the person’s human rights, particularly the Mental Health Act 2016 and Guardianship and Administration Act 2000.

Video scenarios are used to help you to apply the skills taught.

Delivery Mode	Duration	Hours of active learning	Cost
Online Classroom	3 hour session	2.45	$125 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

Delivery Mode	Duration	Hours of active learning	Cost
Blended	2 hours (eLearning) + 2-3 hrs (face-to-face or online) workshop	4:30	Nil (internally funded, applicable to Queensland Health only) Fee Schedule.pdf

 This course has been superseded by the new QC18 Suicide Prevention Skills: Core (SPS: C) workshop.

If you have recently completed DQC32 your learner profile will still reflect your credit for this course.

Completion of DQC32 maintains your currency for 12 months from the completion date, however, we recommend that you also check with your local mandatory or requisite training recommendations for indicators of compliance against local policy.

The Learning Centre recommends that you complete QC18 SPS:C as soon as practical as it covers new content not previously included and is aligned to the latest legislation.

(Adapted from QC2 Engage, Assess, Respond to, and Support Suicidal People)

Contemporary suicide prevention models will be presented to enhance understanding and responses to suicidal behaviours of individuals across the lifespan.

Session One (4 hours) develop a greater understanding of working with suicidal people and assessing risk and protective factors and implications for care planning.

Session Two (4 hours) develop skills in assessing suicidal intent and prevention-orientated risk summary and managing acute risk.

This course is aimed at both new clinicians and experienced practitioners seeking to update, refresh or consolidate their practice framework with suicidal people.

Delivery Mode	Duration	Hours of active learning	Cost
Blended	2 four-hour sessions + 2 hours eLearning	9:30	$250 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

More information about the course content including anticipated learning outcomes, can be found in the QC2 course handout: QC2 Engage, Assess, Respond to, and Support Suicidal People - Course handout

This eLearning module introduces the strengths model of recovery and is aligned with Queensland Health's recovery-focused strategic goals and standards. By identifying an individual’s strengths, the treating team and the client can develop a holistic care plan that sets achievable recovery goals together. Resources, including the Strengths Assessment Tool, are provided to assist workers in embedding the approach into practice.

Note: This eLearning is a required pre-requisite for those intending to progress to the QC24 Working with Strengths in Recovery full day workshop.

Delivery Mode	Duration	Hours of active learning	Cost
eLearning	1.5 hours eLearning	1:30	Fee Schedule.pdf

As a clinician working in mental health it is important to know about cognitive functioning and how it can impact on day to day functioning. Cognitive deficits can significantly impact a person's ability to perform day to day tasks which can affect longer term recovery in areas such as work and relationships. This training course is designed to provide mental health clinicians with an introduction to the cognitive difficulties that people with a mental illness may face and identify some strategies and therapies that can support the person. This course covers three core topics, Cognition, Assessment and Intervention. The eLearning course is self-paced and is targeted to nurses, social workers, occupational therapists, psychologists and medical staff working in mental health settings. The course is suitable for both experienced clinicians and those new to practice and takes approximately two (2) hours to complete.

Delivery Mode	Duration	Hours of active learning	Cost
eLearning	2 hours	2:00	$50 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

A Police Advice and Intervention Plan (PAIP), previously known as a Police and Ambulance Intervention Plan, is a plan developed by mental health clinicians that provides specific information and strategies regarding a consumer to inform and assist the Queensland Police Service (QPS) to mediate a mental health event involving a consumer in the community. 

Delivery Mode	Duration	Hours of active learning	Cost
eLearning	1 hour	1:00	$50 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

This eLearning course provides a comprehensive and interactive overview of the founding principles of formulation and intervention planning. Throughout the course the learner receives information which is then applied to a case study. The clinician’s thinking process is made explicit throughout the module, in order to support the learner’s own development.

In the Formulation section of the course, the 5P approach to formulation is described and then applied. A focus on understanding and describing links between various factors of the formulation is demonstrated in order to improve clinical understanding.

In the Intervention Planning section, the process of utilising a person’s individual recovery goals within a shared formulation, to co-create clinical goals and intervention strategies, is explained and examples provided. Foundational principles of intervention planning (e.g. SMARTER strategies) are also described and applied.

This course complements the face-to-face course QC14 Fundamentals of Assessment, Formulation and Planning, however is not a compulsory part of that course.

Delivery Mode	Duration	Hours of active learning	Cost
eLearning	3.5 hours	3:30	$50 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

This eLearning course is designed to provide information to support clinicians working with consumers at risk of becoming violent or aggressive; and is based on Queensland Health policy, including the Assessing and Responding to Violence (ARV) Framework (the Framework), formerly known as the Violence risk assessment and management (VRAM) framework. It is useful to any clinician working with individuals who may be at risk for exhibiting violence or aggression.

Specifically, this course will furnish you with knowledge regarding practical elements of working with violence risk in a Queensland Health context including understanding how to apply the Framework, and how to use the Violence Risk Assessment and Management (V-RAM) tool. Key concepts related to the assessment of violence risk are covered, including the principles and components of information gathering (evidence based risk factors), collection of collateral information, information sharing, and strategies to overcome common barriers. Strategies for conceptualising assessment information are demonstrated, in order to write a useful risk summary. A suggested template is provided to help guide your thought process in the workplace. Risk management planning is covered next, discussing how to ensure risk management plans are linked to risk summaries, suggested intervention strategies for common violence risk factors, how to distinguish between long-term and short-term risk management strategies, consideration of referrals to specialist forensic services, and reassessment of risk. Throughout the eLearning course, vignettes are provided to illustrate the application of content.

 Update 14 June 2024Notification was provided by the Chief Psychiatrist in April 2024 that the name of the Framework has changed from the Violence Risk Assessment and Management (VRAM) Framework to the Assessing and Responding to Violence (ARV) Framework. Training materials and documents will continue to refer to the Framework as previously until course materials are reviewed and updated. The name of the tool used at Tier 2 level continues to be called the Violence Risk Assessment and Management (VRAM) tool.

Delivery Mode	Duration	Hours of active learning	Cost
eLearning	4 hours	4:00	$50 per person Queensland Health/Queensland Ambulance Service - Nil (internally funded) Fee Schedule.pdf

Note: This eLearning is a component of the QC30 Violence Risk Assessment and Management training. Completion of this eLearning alone does not meet the recommended training for individuals taking on the responsibilities of a Senior Clinician (as defined by the Framework). The full training to support Senior Clinicians involves the subsequent completion of the face-to-face component of QC30, as well as in-service support. Go to QC30 Violence Risk Assessment and Management for more information.

The Queensland Centre for Mental Health Learning has been involved in the development of this video Real Lives, Real People, Real Journeys. It showcases consumers, carers and mental health staff sharing their personal stories to promote an understanding of recovery.

Delivery Mode	Duration
Resource	Varies per item

This online awareness package communicates the key issues addressed in the 2016 Sexual Health and Safety Guidelines for mental health, alcohol and other drug services. It is designed as a tool for Hospital and Health Services to use in the orientation of new staff as well as local training programs, especially those focusing on risk assessment, care planning and physical health.

Delivery Mode	Duration
eLearning Resource	30 minutes

This program is made up of a series of webinars and two eLearning modules on topics such as assessment, formulation, diagnosis, care planning and care review.  The information contained in these recordings has been provided by Clinical Excellence Queensland, Insight, Dovetail and the Learning Centre.  Some of the recordings are informational while others demonstrate how to complete documentation, apply the principles of comprehensive care in multidisciplinary teams and provide comprehensive care in your practice. 

Delivery Mode	Duration
Various: eLearning, video, reading material and other resources	Varies per item